Privacy Policy
Assurity Capital | ABN 54 791 495 521. Updated 11 November 2026.
About this policy
This policy explains how Assurity Capital handles personal information in connection with this website, enquiries, professional referrals and property-secured business and commercial finance. It covers information about borrowers, proposed guarantors, property owners, directors, beneficial owners and other individuals involved in a transaction. References to us, we and our mean Assurity Capital. This policy does not replace a transaction-specific collection notice, consent or authority supplied during an application.
Contact us about privacy
Address privacy enquiries, access and correction requests, and complaints to Assurity Capital at scenario@assuritycapital.com.au, by telephone on 02 9389 1077, or by post to 45 Denison Street, Bondi Junction NSW 2022. Please identify your enquiry as a privacy matter. Do not send identity documents, account passwords or tax file numbers through a general website enquiry. If identity verification is needed, contact us about an appropriate way to provide it.
Information collected through this website
Our application form requests your name, email address, phone number, security property address, mortgage position, estimated property value, funding amount, existing first mortgage balance, funding purpose, required deadline and proposed repayment or exit strategy. It also allows additional notes. Information supplied through website chat, contact forms, email and telephone enquiries may form part of your enquiry record. Provide only information relevant to the initial assessment.
Information relevant to a finance assessment
Depending on the transaction and where reasonably necessary, further information may include identity and contact details; company, trust, director and beneficial ownership information; property ownership, valuation and title details; existing mortgages and liabilities; business financial records, income and bank statements; tax or creditor liabilities relevant to the proposed funding; and information supporting the purpose, security, guarantees and repayment strategy. The information required varies by application. We do not ask you to provide unrelated sensitive information. Where sensitive information is necessary, we will identify the reason and obtain consent unless collection is otherwise permitted or required by law.
How information is collected
Information may be provided directly by you, through a representative you authorise, or through a broker, accountant, solicitor or other professional referring your scenario. Where relevant and lawfully available, assessment information may also come from valuers, solicitors, existing financiers, public registers, property searches and other transaction participants. If you provide another person’s information, have authority to do so, explain why it is being provided and make this policy available to them. Providing another person’s details does not authorise an unrelated use of their information.
Why information is used
Personal information is used where reasonably necessary to respond to enquiries; understand the proposed funding; assess the borrower, security, existing debt, purpose and repayment plan; communicate with authorised representatives; obtain relevant valuations, searches and professional advice; prepare and administer finance documentation; manage an existing facility; address complaints, fraud and security concerns; and meet applicable legal, regulatory and record-keeping requirements. An enquiry does not guarantee an offer or approval. Information may also be used for a related purpose you would reasonably expect, with your consent, or where law permits or requires it.
Who may receive information
Where necessary for the relevant purpose, information may be disclosed to authorised representatives and referrers; a financier, funding participant or proposed assignee involved in the transaction; valuers, solicitors, accountants and other professional advisers; existing mortgagees and parties needed to arrange security or settlement; technology, website, communication and record-management service providers; and regulators, courts, dispute-resolution bodies or other recipients where disclosure is authorised or required by law. Only information relevant to the recipient’s role should be shared. An introduction or application is not permission for unrestricted disclosure. Ask us if you need to understand the recipients relevant to your proposed transaction.
Credit information and authorities
Commercial credit information relevant to an application may be personal information. Any request for a credit report, access to consumer credit reporting information or disclosure to a credit reporting body must have a lawful basis and any necessary authority. This general policy is not an authority to obtain a credit report or list a default. Where a transaction involves regulated credit reporting, the applicable notices, consents and additional credit-reporting information will be provided as required. Contact us before supplying a report or authority if you need clarification.
Website services, cookies and overseas processing
This website uses Wix for hosting and website functionality, including forms and chat. Wix uses cookies and similar technologies for functions such as security, service operation and visitor interaction. Device, browser, network and usage information may be processed when you use the site. Browser controls can restrict cookies, although this may affect functionality. Any optional analytics or advertising tools should be explained through the applicable privacy information and consent controls when enabled. A website visit is not blanket consent to unrelated marketing or credit checks. Wix’s published information identifies infrastructure in the United States and Ireland and its base in Israel, with group companies and processors operating internationally. Website information may therefore be processed outside Australia. Other service providers involved in a transaction may also use overseas infrastructure; ask us about the arrangements relevant to your information. We will address overseas handling in accordance with applicable privacy requirements.
Holding, security and retention
Enquiry and transaction information may be held in electronic records, service-provider systems and relevant paper files. We take reasonable steps appropriate to the information and circumstances to protect it against misuse, interference, loss and unauthorised access, modification or disclosure. No internet service or method of transmission can be guaranteed completely secure. We retain information for the purposes for which it is needed and to meet applicable legal, contractual, dispute and record-keeping requirements. Where information is no longer needed and retention is not required, we take reasonable steps to destroy it or de-identify it. Retention periods depend on the record and transaction rather than a single period for every enquiry.
Your choices and marketing
You can browse general website information without identifying yourself. You may make a general enquiry anonymously or using a pseudonym where practicable. We may be unable to assess, arrange or administer finance without information necessary for the transaction or required by law. If we send direct marketing, you can ask us to stop through the message’s unsubscribe facility or our contact details. Opting out of marketing does not prevent necessary communications about an existing enquiry, facility, complaint or legal obligation.
Accessing and correcting information
Contact us to request access to personal information we hold about you or to ask for inaccurate, out-of-date, incomplete, irrelevant or misleading information to be corrected. Describe the information or transaction concerned so we can identify the records. We may need to verify your identity or authority before releasing information. Requests will be considered within a reasonable period and in accordance with applicable law. If access or correction is refused, we will explain the reason where permitted and the options for complaining. There is no charge for making a request or asking for correction. Any permitted reasonable access charge will be explained before it is incurred.
Privacy complaints
If you have a privacy concern, contact us with the relevant facts, dates and the outcome you seek. We will review the matter, consider relevant records and respond to you. Please allow a reasonable opportunity, generally 30 days, for us to address your complaint; we will explain if further time is needed. If you are dissatisfied, you may contact the Office of the Australian Information Commissioner at oaic.gov.au to find out whether it can consider your privacy complaint. Other complaint avenues may apply to the transaction; this policy does not restrict rights or remedies available under law.
Case studies and third-party websites
Published transaction articles describe individual scenarios and are not evidence that another applicant will receive the same result. Case-study publication should use authorised information or information appropriately de-identified for publication. Contact us if you believe a published article identifies you or includes information that should be reviewed. Links to other websites are provided for convenience; those organisations are responsible for their own information handling.
Changes and further information
We may update this policy as website functions, services or information-handling arrangements change. The current version and update date will be available on this page. You can request a copy through our contact details. For information about Australian privacy rights and making a privacy complaint, visit the Office of the Australian Information Commissioner. For Wix’s handling of website service data, consult Wix’s privacy information.